Terms & Conditions

Terms and Conditions

1. Definitions

“Customer” means the individual, individuals, partnership or company who buy the

Products from the Seller.

“Conditions” means the terms and conditions of sale set out in this document and any

special terms and conditions agreed in writing by the Seller.

“Delivery Date” means the date specified by the Seller when the products are to be


“Products” means those goods or services specified.

“Price” means the price for the Products excluding VAT at the time of acceptance of the


“Seller” means Antique Street Limited.

Antique Street reserves the right to change these terms and conditions from time to

time without notice to you and the changes will take place on the day they are posted on

our website.

2. Trade Accounts

2.1 Antique Street is strictly a trade only supplier (Seller) and as such any potential

Customer will be asked to provide documentary proof to prove that they are trading as a

business within the industry.

2.2 Antique Street reserves the right to reject any application to open an account or

order from a Customer on the grounds that they feel the applicants are not bona fide


2.3 Antique Street works exclusively with the wholesale furniture industry and

currently restricts the number of website only sellers retailing our products. New

applications from customers without retail premises, company number and website may

be refused a trade account.

2.4 Antique Street does not permit any Buyer/Retailer to advertise or promote any

Antique Street products on eBay, Amazon, Multi Retailer selling websites and Social

Media sites. 

3. Application

3.1 The Seller’s terms and conditions only shall apply to the sale of Products to the


4. Orders

4.1 Customers are required to confirm oral orders in writing by email. However all

orders, whether oral or written, will be acknowledged in writing by the Seller and any

variation to these general terms and conditions will be noted in the acknowledgement

from the Seller.

4.2 The customer shall immediately notify the Seller of any error in the

acknowledgement of the order.

4.3 No amendments can be made once work on the order has commenced.

4.4 Customers who wish to collect their orders can do so Monday – Thursday 10am –

4.30pm and Friday 9am – 3pm. This must be arranged prior to collection as our warehouse is not always manned. 

4.5 All orders must be collected within 6 weeks. If the order is not collected a storage fee

of £20 per week will apply.

4.6 We cannot accept responsibility for furniture once it has left our warehouse if the

customer has arranged a collection. Our unfinished furniture is wrapped in cardboard,

however any item which has been finished/upholstered will be unwrapped. Please ensure

the courier collecting the order has suitable wrapping.

5. Price

5.1 All prices on the Seller’s website, or supplied via a written quotation are subject to

alteration without notice.

5.2 All prices quoted on the Seller’s website are wholesale ex-warehouse for Products “in

the white” (without any form of finishing) and in certain circumstances unassembled.

5.3 Where Customers want Products to be finished, the Seller will supply oral or written

quotations of the additional costs involved to the Customer.

6. Payment

6.1 Payment will be on the Seller’s presentation of a proforma invoice with payment cleared before delivery or collection.

6.2 Payment by the Customer can be by cash, bank transfer and all credit and debit cards

except American Express and Diners Card. Please note cheques are not accepted. Antique Street  offers no credit facilities.

6.3 The Seller shall be entitled to charge the Customer interest at the rate of 2% per

month or part month on any amount due or unpaid.

7. The Products

7.1 The quantity and description of the Products shall be set out in the Seller’s quotation

and/or order confirmation.

7.2 The Seller may make any changes in the specification of the Products which do not

materially affect their quality or performance required to conform with any applicable

statutory requirements where the Products are supplied to the Seller’s specification.

7.3 Photographs are for illustrative purpose only and may not exactly match the product

itself. Photographs do not comprise any contractual warranty on the part of the Seller and

should not be relied upon by the Customer as an exact representation of the Products.

7.4 The Products supplied by the Seller are manufactured from natural materials and in

common with all such materials there may be significant colour and surface differences

in each product.

7.5 The Products supplied by the Seller are hand carved and in common with man made

Products there may be variances in the carving and sizing between Products.

7.6 Hairline cracks may appear on joins, this is caused by wood movement and is

unavoidable due to the nature of timber movement caused by temperature fluctuation in


7.7 The interior, underside and other unseen areas such as inside drawers etc are not

finished to the same standard as the exterior/visible areas

8. Delivery

8.1 All delivery dates shall be approximate but every effort will be made by the Seller to

ensure delivery at times agreed with the Customer. No responsibility for late or cancelled

deliveries owing to circumstances beyond the Seller’s control shall be accepted and the

Seller shall in no circumstances be liable for any loss or damage from any delay caused.

8.2 The Seller shall not be liable for any delay in delivery howsoever caused.

8.3 Risk shall pass to the Customer on any item on delivery to the outside of the premises

at the delivery location.

8.4 The customer shall be required to sign the invoice copy or delivery note on delivery

in acknowledgement of the receipt of Products.

8.5 On delivery, the customer shall examine the goods for defects and completeness and

is required to sign the invoice copy or delivery note in acknowledgement of the receipt of

products. Thereafter no claim for damage in transit or shortage in deliver or for the loss

of goods will be entertained unless in the case of damage a separate notice in writing us

given to the driver or to the seller within three days of delivery.

8.6 Our insurance only covers us for delivery to a Customer’s “door” and does not extend

to moving items inside your property. Therefore, the Seller is not liable for any damages

caused by drivers carrying delivered items into a Customer’s premises.

8.7 If a Customer fails to unload the Products within a 1 hour time period, the Customer

shall be liable to the Seller for any additional costs incurred by the Seller because of this.

8.8 In the case of a customer’s request for a delivery to be made to a third party, payment

will be made either in advance or at the third party’s premises. Whilst the third party will

be responsible for signing for receipt of the Products, any claims for shortages or damage

should be made by the Customer within three days of receipt of the Products.

9. Ownership and Title

9.1 The Products which the Seller supplies will remain fully with the Seller until the full

purchase price has been honoured.

9.2 After any default in payment the Seller shall be entitled to repossess any Products in

which the ownership remains with the Seller.

9.3 Until payment is fully honoured, the Customer shall take proper care of such Products

and keep them identifiable as the Seller’s property.

9.4 The Customer shall keep all such Products fully insured.

9.5 If before payment the Customer sells the Products, the Seller shall be entitled

absolutely to the proceeds of the sale even though the proceeds exceed the sale price of

the Products to the Customer.

9.6 The rights accruing to the Seller pursuant to clause 9.1 shall be binding to any

Customer, Liquidator, Receiver, Administrator, Receiver Supervisor, or Nominee

appointed in respect of the Customer’s estate (notwithstanding the prior termination of

these conditions for any reason) and the Seller’s possession of these Products should be

subject to these rights.

9.7 Even where Products are attached by Customers to buildings or plant, the Products

shall remain as chattels of the Seller and be severable from buildings and plant.

10 Export

10.1 All Products are supplied by the Seller ex-works.

10.2 The Customer shall be responsible for ensuring that any regulation relating to the

importation of Products into the country in question are complied with.

10.3 Any costs relating to the importation are the Customer’s responsibility.

10.4 The Customer shall be responsible for the inspection of the Products at the Seller’s

premises before dispatch. The Seller shall have no liability for any claim of defect in the

goods which are not apparent at inspection.

10.5 Where Products are delivered by the Seller to a Customer’s agent in the UK,

Products must be inspected by that agent and acknowledged to be in good condition and

to be of the correct quantity. At this point the Seller disclaims any responsibility for

damage or loss during further transit.

11 Cancellations

11.1 All orders must be cancelled in writing via email. Orders may be subject to a

restocking fee.

11.2 Orders can only be cancelled prior to dispatch.

11.3 The Seller will not accept cancellations for orders where the Customer has instructed

the Seller to finish Products if the finishing work has already been undertaken by the


12 Fitness for Purpose

12.1 It is the responsibility of the Customer to assess any Product’s suitability for its

intended use. The Seller is willing to offer advice to the Customer either orally or in

writing, should the Customer request it.

13 Fabrics

13.1 It is the responsibility of the Customer to ensure that all fabrics and trims (whether

supplied by the Customer or the Supplier) adhere with any of the relevant safety

regulations required for the Products intended use.

13.2 The Seller shall not be responsible for any delay in delivery as a result of any

changes in the specification of the material caused by the Customer.

14 Marketing & Photography

14.1 All photography is the property of Antique Street and may not be reproduced

under any circumstances without written permission.

14.2 Antique Street does not allow its photographs to be used on other trade websites,

retail websites, catalogues or marketing literature. In order to sell Antique Street 

products in any trade or retail environment, items need to be purchased and photographed 


14.3 Photography used on Antique Street associated social media platforms may be

circulated but cannot be used for sales purposes or passed off as anything other than

Antique Street’s property.

14.4 A buyer must not use Antique Street product codes for their own marketing and

internet purposes. Antique Street’s products must not be searchable by product code

alone through any internet search engines.

15 Liability to the Seller

15.1 If the Products prove on inspection to be defective the Seller undertakes as its option

to replace the Products or refund to the Customer the prices of the Products.

15.2 Save only in respect of personal injury or death due to the negligence of the Seller,

any other type of liability of the Seller under the contract or otherwise in respect of the

Products shall be limited to the amount of the price of the relevant Products.

16 Miscellaneous

16.1 Products manufactured from wood must be treated with respect according to

accepted practice. The Seller will review responsibility for problems with materials or

workmanship only if –

i. The Products have not been subjected to extremes of temperature or unsuitable

atmospheric conditions.

ii. No attempt has been made to rectify, alter or dismantle the Products in any way.

iii. Products have been subject to normal wear and tear