Terms and Conditions
“Customer” means the individual, individuals, partnership or company who buy the
Products from the Seller.
“Conditions” means the terms and conditions of sale set out in this document and any
special terms and conditions agreed in writing by the Seller.
“Delivery Date” means the date specified by the Seller when the products are to be
“Products” means those goods or services specified.
“Price” means the price for the Products excluding VAT at the time of acceptance of the
“Seller” means Antique Street Limited.
Antique Street reserves the right to change these terms and conditions from time to
time without notice to you and the changes will take place on the day they are posted on
2. Trade Accounts
2.1 Antique Street is strictly a trade only supplier (Seller) and as such any potential
Customer will be asked to provide documentary proof to prove that they are trading as a
business within the industry.
2.2 Antique Street reserves the right to reject any application to open an account or
order from a Customer on the grounds that they feel the applicants are not bona fide
2.3 Antique Street works exclusively with the wholesale furniture industry and
currently restricts the number of website only sellers retailing our products. New
applications from customers without retail premises, company number and website may
be refused a trade account.
2.4 Antique Street does not permit any Buyer/Retailer to advertise or promote any
Antique Street products on eBay, Amazon, Multi Retailer selling websites and Social
3.1 The Seller’s terms and conditions only shall apply to the sale of Products to the
4.1 Customers are required to confirm oral orders in writing by email. However all
orders, whether oral or written, will be acknowledged in writing by the Seller and any
variation to these general terms and conditions will be noted in the acknowledgement
from the Seller.
4.2 The customer shall immediately notify the Seller of any error in the
acknowledgement of the order.
4.3 No amendments can be made once work on the order has commenced.
4.4 Customers who wish to collect their orders can do so Monday – Thursday 10am –
4.30pm and Friday 9am – 3pm. This must be arranged prior to collection as our warehouse is not always manned.
4.5 All orders must be collected within 6 weeks. If the order is not collected a storage fee
of £20 per week will apply.
4.6 We cannot accept responsibility for furniture once it has left our warehouse if the
customer has arranged a collection. Our unfinished furniture is wrapped in cardboard,
however any item which has been finished/upholstered will be unwrapped. Please ensure
the courier collecting the order has suitable wrapping.
5.1 All prices on the Seller’s website, or supplied via a written quotation are subject to
alteration without notice.
5.2 All prices quoted on the Seller’s website are wholesale ex-warehouse for Products “in
the white” (without any form of finishing) and in certain circumstances unassembled.
5.3 Where Customers want Products to be finished, the Seller will supply oral or written
quotations of the additional costs involved to the Customer.
6.1 Payment will be on the Seller’s presentation of a proforma invoice with payment cleared before delivery or collection.
6.2 Payment by the Customer can be by cash, bank transfer and all credit and debit cards
except American Express and Diners Card. Please note cheques are not accepted. Antique Street offers no credit facilities.
6.3 The Seller shall be entitled to charge the Customer interest at the rate of 2% per
month or part month on any amount due or unpaid.
7. The Products
7.1 The quantity and description of the Products shall be set out in the Seller’s quotation
and/or order confirmation.
7.2 The Seller may make any changes in the specification of the Products which do not
materially affect their quality or performance required to conform with any applicable
statutory requirements where the Products are supplied to the Seller’s specification.
7.3 Photographs are for illustrative purpose only and may not exactly match the product
itself. Photographs do not comprise any contractual warranty on the part of the Seller and
should not be relied upon by the Customer as an exact representation of the Products.
7.4 The Products supplied by the Seller are manufactured from natural materials and in
common with all such materials there may be significant colour and surface differences
in each product.
7.5 The Products supplied by the Seller are hand carved and in common with man made
Products there may be variances in the carving and sizing between Products.
7.6 Hairline cracks may appear on joins, this is caused by wood movement and is
unavoidable due to the nature of timber movement caused by temperature fluctuation in
7.7 The interior, underside and other unseen areas such as inside drawers etc are not
finished to the same standard as the exterior/visible areas
8.1 All delivery dates shall be approximate but every effort will be made by the Seller to
ensure delivery at times agreed with the Customer. No responsibility for late or cancelled
deliveries owing to circumstances beyond the Seller’s control shall be accepted and the
Seller shall in no circumstances be liable for any loss or damage from any delay caused.
8.2 The Seller shall not be liable for any delay in delivery howsoever caused.
8.3 Risk shall pass to the Customer on any item on delivery to the outside of the premises
at the delivery location.
8.4 The customer shall be required to sign the invoice copy or delivery note on delivery
in acknowledgement of the receipt of Products.
8.5 On delivery, the customer shall examine the goods for defects and completeness and
is required to sign the invoice copy or delivery note in acknowledgement of the receipt of
products. Thereafter no claim for damage in transit or shortage in deliver or for the loss
of goods will be entertained unless in the case of damage a separate notice in writing us
given to the driver or to the seller within three days of delivery.
8.6 Our insurance only covers us for delivery to a Customer’s “door” and does not extend
to moving items inside your property. Therefore, the Seller is not liable for any damages
caused by drivers carrying delivered items into a Customer’s premises.
8.7 If a Customer fails to unload the Products within a 1 hour time period, the Customer
shall be liable to the Seller for any additional costs incurred by the Seller because of this.
8.8 In the case of a customer’s request for a delivery to be made to a third party, payment
will be made either in advance or at the third party’s premises. Whilst the third party will
be responsible for signing for receipt of the Products, any claims for shortages or damage
should be made by the Customer within three days of receipt of the Products.
9. Ownership and Title
9.1 The Products which the Seller supplies will remain fully with the Seller until the full
purchase price has been honoured.
9.2 After any default in payment the Seller shall be entitled to repossess any Products in
which the ownership remains with the Seller.
9.3 Until payment is fully honoured, the Customer shall take proper care of such Products
and keep them identifiable as the Seller’s property.
9.4 The Customer shall keep all such Products fully insured.
9.5 If before payment the Customer sells the Products, the Seller shall be entitled
absolutely to the proceeds of the sale even though the proceeds exceed the sale price of
the Products to the Customer.
9.6 The rights accruing to the Seller pursuant to clause 9.1 shall be binding to any
Customer, Liquidator, Receiver, Administrator, Receiver Supervisor, or Nominee
appointed in respect of the Customer’s estate (notwithstanding the prior termination of
these conditions for any reason) and the Seller’s possession of these Products should be
subject to these rights.
9.7 Even where Products are attached by Customers to buildings or plant, the Products
shall remain as chattels of the Seller and be severable from buildings and plant.
10.1 All Products are supplied by the Seller ex-works.
10.2 The Customer shall be responsible for ensuring that any regulation relating to the
importation of Products into the country in question are complied with.
10.3 Any costs relating to the importation are the Customer’s responsibility.
10.4 The Customer shall be responsible for the inspection of the Products at the Seller’s
premises before dispatch. The Seller shall have no liability for any claim of defect in the
goods which are not apparent at inspection.
10.5 Where Products are delivered by the Seller to a Customer’s agent in the UK,
Products must be inspected by that agent and acknowledged to be in good condition and
to be of the correct quantity. At this point the Seller disclaims any responsibility for
damage or loss during further transit.
11.1 All orders must be cancelled in writing via email. Orders may be subject to a
11.2 Orders can only be cancelled prior to dispatch.
11.3 The Seller will not accept cancellations for orders where the Customer has instructed
the Seller to finish Products if the finishing work has already been undertaken by the
12 Fitness for Purpose
12.1 It is the responsibility of the Customer to assess any Product’s suitability for its
intended use. The Seller is willing to offer advice to the Customer either orally or in
writing, should the Customer request it.
13.1 It is the responsibility of the Customer to ensure that all fabrics and trims (whether
supplied by the Customer or the Supplier) adhere with any of the relevant safety
regulations required for the Products intended use.
13.2 The Seller shall not be responsible for any delay in delivery as a result of any
changes in the specification of the material caused by the Customer.
14 Marketing & Photography
14.1 All photography is the property of Antique Street and may not be reproduced
under any circumstances without written permission.
14.2 Antique Street does not allow its photographs to be used on other trade websites,
retail websites, catalogues or marketing literature. In order to sell Antique Street
products in any trade or retail environment, items need to be purchased and photographed
14.3 Photography used on Antique Street associated social media platforms may be
circulated but cannot be used for sales purposes or passed off as anything other than
Antique Street’s property.
14.4 A buyer must not use Antique Street product codes for their own marketing and
internet purposes. Antique Street’s products must not be searchable by product code
alone through any internet search engines.
15 Liability to the Seller
15.1 If the Products prove on inspection to be defective the Seller undertakes as its option
to replace the Products or refund to the Customer the prices of the Products.
15.2 Save only in respect of personal injury or death due to the negligence of the Seller,
any other type of liability of the Seller under the contract or otherwise in respect of the
Products shall be limited to the amount of the price of the relevant Products.
16.1 Products manufactured from wood must be treated with respect according to
accepted practice. The Seller will review responsibility for problems with materials or
workmanship only if –
i. The Products have not been subjected to extremes of temperature or unsuitable
ii. No attempt has been made to rectify, alter or dismantle the Products in any way.
iii. Products have been subject to normal wear and tear